Which act makes it illegal to make false statements about goods or services?

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Multiple Choice

Which act makes it illegal to make false statements about goods or services?

Making false statements about goods or services harms consumers by misleading them, so there are laws to prevent it. The Trade Descriptions Act is the law that makes it an offence to apply false or misleading descriptions to goods or services, or to advertise them in a way that could mislead customers. In a skincare or beauty setting, this means you must avoid claiming a product contains certain ingredients or delivers specific results if that isn’t true, and you shouldn’t describe a service in a misleading way. The other options don’t fit this specific protection of truthful descriptions. Satisfactory Quality relates to whether goods are of a reasonable quality and fit for purpose, not to the act of making false statements. COSHH concerns the safe handling of hazardous substances, not advertising or describing products or services. Trading Standards Service is the local authority body that enforces consumer protection laws, rather than a law itself.

Making false statements about goods or services harms consumers by misleading them, so there are laws to prevent it. The Trade Descriptions Act is the law that makes it an offence to apply false or misleading descriptions to goods or services, or to advertise them in a way that could mislead customers. In a skincare or beauty setting, this means you must avoid claiming a product contains certain ingredients or delivers specific results if that isn’t true, and you shouldn’t describe a service in a misleading way.

The other options don’t fit this specific protection of truthful descriptions. Satisfactory Quality relates to whether goods are of a reasonable quality and fit for purpose, not to the act of making false statements. COSHH concerns the safe handling of hazardous substances, not advertising or describing products or services. Trading Standards Service is the local authority body that enforces consumer protection laws, rather than a law itself.

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