Nonverbal cues that convey messages are called?

Prepare for the VTCT Level 2 Facial and Skincare Test. Revise with flashcards and multiple choice questions, accompanied by insightful explanations. Ace your assessment with confidence!

Nonverbal cues we send without words are primarily conveyed through body language. This includes facial expressions, gestures, posture, eye contact, and overall movements that communicate feelings or attitudes. Body language is the best answer because it directly describes the signals produced by the body to convey meaning during interactions, such as a client relaxing back into the chair (comfort) or tensing up (discomfort).

Para-verbal communication is related but refers to how something is said—tone, pitch, pace, and volume of voice—rather than the physical signals from the body itself. The other terms point to different aspects of communication: concise messaging is about word choice and brevity, and listening skills relate to understanding what is being communicated. In a facial massage setting, paying attention to body language helps you gauge comfort, trust, and engagement so you can adjust your approach accordingly.