If a client shows a closed body posture and avoids eye contact, this illustrates which concept?

Prepare for the VTCT Level 2 Facial and Skincare Test. Revise with flashcards and multiple choice questions, accompanied by insightful explanations. Ace your assessment with confidence!

Nonverbal signals are being shown here. A client with a closed posture and avoiding eye contact is communicating through body language—they may feel guarded, uncomfortable, or unsure about engaging. This concept focuses on how posture and gaze convey feelings and attitudes without words, and it helps you gauge how the client is experiencing the session so you can respond appropriately. It isn’t about asking questions (that’s a verbal technique), nor about adverse reactions to treatment (contra actions), nor about the therapist’s accessibility (therapist availability).