Prepare for the VTCT Level 2 Facial and Skincare Test. Revise with flashcards and multiple choice questions, accompanied by insightful explanations. Ace your assessment with confidence!

Multiple Choice

According to the listening skills data, what percentage of listening is attributed to body language?

Body language carries the largest share of meaning in listening, about 55%. That means when you’re listening to a client, what they express through posture, facial expressions, gestures, and eye contact communicates more than the words they say or the tone they use. The remaining parts are tone of voice (roughly 38%) and spoken words (about 7%). So 55% reflects the emphasis on non-verbal cues in understanding a client’s state. In practice, watching body language helps you sense comfort, confusion, or interest and respond accordingly, while the other percentages relate to tone and words.

Body language carries the largest share of meaning in listening, about 55%. That means when you’re listening to a client, what they express through posture, facial expressions, gestures, and eye contact communicates more than the words they say or the tone they use. The remaining parts are tone of voice (roughly 38%) and spoken words (about 7%). So 55% reflects the emphasis on non-verbal cues in understanding a client’s state. In practice, watching body language helps you sense comfort, confusion, or interest and respond accordingly, while the other percentages relate to tone and words.